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![]() Or, the user must provide a keyword to request additional activity.Ģ. USPS Tracking initiated request: If a user would like additional updates on that package, a subsequent request needs to be sent. What are the differences among the notification options?ġ.Mobile device initiated request: when a customer requests Text Tracking via their mobile device, USPS will provide a single text response with the latest tracking activity for the package. USPS will respond to your request with "USPS Text Tracking, Quiet Time Disabled". To remove the quiet time preference at any time, even during the standard Quiet Time hours mentioned above, text "Awake" to 28777 (2USPS). Texting will automatically resume at 7AM CST. USPS will respond to your quiet time request with "USPS Text Tracking, Quiet Time Enabled". USPS will stop sending USPS Text Tracking updates to your mobile number between the hours of 11PM CST and 7AM CST. If you would like to request that USPS not send text updates to your mobile device during off hours, you can take the following steps: Some customers may prefer not to receive text messages during non-business hours. USPS 01123456789123456789: Request for Delivery Exception Updates confirmed How do I request quiet time? USPS Text Tracking: Alert update has been applied to 01123456789123456789 In such cases, USPS will confirm the request was received, even if the desired text update cannot be sent at that time. USPS 01123456789123456789, Expected Delivery by: Monday, SeptemReply STOP to cancelĬonfirmationSometimes you may make a request that cannot be fulfilled immediately. This information is also available throughout the request cycle by use of a keyword as explained in the topic "How do I use keywords?" USPS has enhanced Text Tracking such that upon first request for status updates, you will receive the scheduled, expected, or updated delivery date information that USPS has for the item. These fall into several different categories: Other message types are now also available. Instructions to stop receiving further messages.Date, Time, and Location (in most instances).Tracking number (ZIP Code®, routing information at the beginning of the tracking number may be removed).The tracking response includes the following information:. ![]() ![]() The typical response, containing status information, looks like this: What does a Text Tracking response from USPS look like?ĭepending on the information that you have requested, the Text Tracking response may vary slightly. When used on its own, the keyword in essence sets a preference for all text tracking updates sent to the requesting mobile phone number. This results in USPS sending text updates for all future activity on any tracking numbers that the user has submitted previously or may submit in the future. Receive more information about USPS Text TrackingĪdditionally, the term "ALL" may be texted on its own (without a specific tracking number). Stop receiving Text Tracking messages for this label.ĭelivery Exceptions on a package, such as weather delay or schedule a redelivery ![]() Notification of each delivery or delivery attemptĮxpected / Guaranteed Delivery by or on, if available Keyword DefinitionĪll past and future activity on the package Text "KEYWORD" to 28777 (2USPS) to get this listing of definitions sent to your mobile device. The chart below provides the allowable keywords to be used in conjunction with a specific tracking number and explains the response. USPS Text Tracking allows the use of a keyword in conjunction with a specific tracking number when sent from a mobile device. You may elect one of the following Text Tracking Options on the web site: See more on keywords under the heading "How do I use keywords?"Īfter tracking a package on the USPS Tracking® web site you may register to receive Text Tracking on a tracking number by tracking number basis. Keywords tell USPS the specific information you want to know, such whether or not delivery has been attempted. Send a text to 28777 (2USPS) with your tracking number and a keyword.The text reply from USPS will be the latest tracking information for the item. Send a text to 28777 (2USPS) with your tracking number as the content of the message.There are now several ways that customers can request Text Tracking: From your phone: Standard Message and Data Rates may apply. USPS Text Tracking is a mechanism by which customers can be notified of the status of their package. USPS Text Tracking™ FAQs What is USPS Text Tracking™?
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